{"id":132,"date":"2019-03-29T12:46:57","date_gmt":"2019-03-29T12:46:57","guid":{"rendered":"http:\/\/mysupportengineer.com\/index.php\/support\/"},"modified":"2025-03-07T13:56:04","modified_gmt":"2025-03-07T13:56:04","slug":"support","status":"publish","type":"page","link":"https:\/\/mysupportengineer.com\/index.php\/support\/?lang=es","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;57px|0px|65px|0px|false|false&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#0da6dd&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]\n<div class=\"bootstrap-iso\">\n  \n    <script>\n    var wpsp_data = {\"ajax_url\":\"https:\\\/\\\/mysupportengineer.com\\\/wp-admin\\\/admin-ajax.php\",\"date_format\":\"dd-mm-yy\",\"support_url\":\"https:\\\/\\\/mysupportengineer.com\\\/index.php\\\/support\\\/\",\"lbl_please_wait\":\"Please wait...\",\"attachment_icon\":\"https:\\\/\\\/mysupportengineer.com\\\/wp-content\\\/plugins\\\/wp-support-plus-responsive-ticket-system\\\/asset\\\/images\\\/icons\\\/attachment.png\",\"attachment_cancel_icon\":\"https:\\\/\\\/mysupportengineer.com\\\/wp-content\\\/plugins\\\/wp-support-plus-responsive-ticket-system\\\/asset\\\/images\\\/icons\\\/close.png\",\"current_user_id\":0,\"current_user_name\":false,\"attachment_tooltip\":\"Attach Files\",\"lbl_attachment_file_type_not_allowed\":\"'.exe', '.php' files are not allowed!\",\"lbl_enter_required\":\"Required field should not be empty!\",\"lbl_wrong_email\":\"Incorrect Email Address!\",\"lbl_wrong_url\":\"Incorrect URL!\",\"lbl_are_you_sure\":\"Are you sure?\",\"lbl_enter_filter_name\":\"Please enter filter name!\",\"lbl_default_filter_can_not_deleted\":\"Default filter can not be deleted!\",\"lbl_public_filter_can_not_deleted\":\"You do not have permission to delete public filter!\",\"is_agent\":false,\"is_supervisor\":false,\"is_administrator\":false,\"loading_html\":\"<div class=\\\"wpsp_filter_loading_icon\\\"><img src=\\\"https:\\\/\\\/mysupportengineer.com\\\/wp-content\\\/plugins\\\/wp-support-plus-responsive-ticket-system\\\/asset\\\/images\\\/ajax-loader@2x.gif\\\"><\\\/div>\",\"lbl_guest_confirm\":\"WARNING: Anyone having your email address can access your guest tickets. Please avoid sharing any sensitive data.\",\"ticket_thread_body_height\":100,\"lbl_view_more\":\"View More ...\",\"lbl_view_less\":\"View Less ...\",\"lbl_reply_body_empty\":\"Reply can not be empty!\",\"lbl_note_body_empty\":\"Note can not be empty!\",\"lbl_choose_reg_user\":\"Please choose registered user!\",\"lbl_name_or_email_empty\":\"Name or Email not given!\",\"wpspAttachMaxFileSize\":\"20\",\"wpspAttachFileSizeExeeded\":\"File Size limit exceeded! Allowed limit: 20MB\",\"hide_filters\":\"Hide Filters\",\"show_filters\":\"Show Filters\"};\n    var link = true;\n    <\/script>\n    <style type=\"text\/css\">\n          \n          .modal-backdrop{\n            display: none !important;\n          }\n          \n         \n.wpsp_header {\n  background-color : #1f2021 !important;\n}\n\n.wpsp_header_menu_item {\n  color: #fff !important;\n  font-size: 14px !important;\n  font-weight: 600 !important;\n}\n\n.wpsp_header_menu_item:hover {\n  color: #fff !important;\n}\n\n.wpsp_header_sign_in_link{\n  color: #fff !important;\n} \n\n.wpsp_header_button{\n  background-color : #208f8f !important;\n  color: #fff !important;\n}\n\n.wpsp_secondery_menu{\n  background-color : #f8f8f8 !important;\n}\n\n.wpsp_secondery_menu .active a{\n  background-color : #e7e7e7 !important;\n  color : #555 !important;\n}\n\n.wpsp_secondery_menu a{\n  color : #777 !important;\n}\n#wpsp_body{\n  background-color: #fff !important;\n  color: #333 !important;\n}#footer{\n  background-color : #1f2021 !important;\n  color: #fff !important;\n}.btn-default{\n  background-color : #fff !important;\n  color: #333 !important;\n}\n\n.btn-info{\n  background-color : #5bc0de !important;\n  color: #ffffff !important;\n}\n\n.btn-success{\n  background-color : #398439 !important;\n  color: #ffffff !important;\n}\n\n.btn-primary {\n  background-color : #337ab7 !important;\n  color: #ffffff !important;\n}#ticket_filter_container{\n  background-color : #ffffff !important;\n  color: #333 !important;\n}\n\n#filter_header_container{\n  background-color : #dddddd !important;\n  color: #333 !important;\n}\n\n#save_filter_widget{\n  background-color : #dddddd !important;\n  color: #333 !important;\n}#tbl_wpsp_ticket_list th{\n  background-color : #dddddd !important;\n  color: #333 !important;\n}.sidebar-module{\n  background-color : #f5f5f5 !important;\n  color: #565051 !important;\n}.bg-info{\n  color : #000 !important;\n}         \n    <\/style>\n\n    <div class=\"container\">\n    <form class=\"form-signin\" method=\"post\" action=\"\" >\n        \n        <h2 class=\"form-signin-heading\">Please sign in<\/h2>\n        \n        <div id=\"wpsp_sign_in_notice\"><\/div>\n        \n        <label class=\"sr-only\">Username or email<\/label>\n        <input id=\"inputEmail\" name=\"username\" class=\"form-control\" placeholder=\"Username or email\" required=\"\" autofocus=\"\" autocomplete=\"off\" type=\"text\" value=\"\">\n        \n        <label for=\"inputPassword\" class=\"sr-only\">Password<\/label>\n        <input id=\"inputPassword\" name=\"password\" class=\"form-control\" placeholder=\"Password\" required=\"\" autocomplete=\"off\" type=\"password\">\n        \n        <div class=\"checkbox\">\n            <label>\n                <input name=\"remember\" value=\"remember-me\" type=\"checkbox\"> Remember me            <\/label>\n            <div class=\"pull-right forgot-password\">\n                <a href=\"https:\/\/mysupportengineer.com\/wp-login.php?action=lostpassword\">Forgot your password?<\/a>\n            <\/div>\n        <\/div>\n        \n        <input type=\"hidden\" name=\"action\" value=\"wpsp_signin\" \/>\n        <input type=\"hidden\" name=\"nonce\" value=\"396e31ba42\" \/>\n        \n        <button class=\"btn btn-lg btn-success btn-block\" type=\"submit\">Sign in<\/button>\n    <\/form>\n\t    \n        \n        <form class=\"form-signin\" method=\"post\" action=\"\" >\n               \t\t\t\t\t\t\t\t <div id=\"wpsp_or_guest_login\" class=\"col-md-12\" style=\"padding-left: 0px;padding-right: 0px;\">\n\t\t                 <div class=\"col-md-4\" style=\"padding-left: 0px;padding-right: 0px;\">\n\t\t                     <hr style=\"border-top: 1px solid #000;\">\n\t\t                 <\/div>\n\t\t                 <div class=\"col-md-4\" style=\"padding-left: 0px;padding-right: 0px;\">\n\t\t                     <h4 style=\"text-align: center\">OR<\/h4>\n\t\t                 <\/div>\n\t\t                 <div class=\"col-md-4\" style=\"padding-left: 0px;padding-right: 0px;\">\n\t\t                     <hr style=\"border-top: 1px solid #000;\">\n\t\t                 <\/div>\n\t\t             <\/div>\n\t\t\t\t\t\t\t            \n\t\t\t\t\t\t\t<div class=\"col-md-12\" style=\"padding-left: 0px;padding-right: 0px;\">\n                <h2 class=\"form-signin-heading\" style=\"\">\n\t\t\t\t\t\t\t\t\tGuest login\t\t\t\t\t\t\t\t\t<span class=\"badge\" style=\"cursor:pointer;\" data-toggle=\"tooltip\" data-placement=\"top\" title=\"No user account required. Create or access tickets created earlier by guest login.\">?<\/span>\n\t\t\t\t\t\t\t\t<\/h2>\n\n                <div id=\"wpsp_guest_sign_in_notice\"><\/div>\n\n                <label class=\"sr-only\">Name<\/label>\n                <input name=\"guest_name\" class=\"form-control\" placeholder=\"Your Name\" required=\"\" autofocus=\"\" autocomplete=\"off\" type=\"text\" value=\"\">\n\n                <label class=\"sr-only\">Email<\/label>\n                <input name=\"guest_email\" class=\"form-control\" placeholder=\"Your Email\" required=\"\" autocomplete=\"off\" type=\"email\" value=\"\">\n\n                <input type=\"hidden\" name=\"action\" value=\"wpsp_guest_signin\" \/>\n                <input type=\"hidden\" name=\"nonce\" value=\"396e31ba42\" \/>\n\n                <button class=\"btn btn-lg btn-success btn-block\" style=\"margin-top: 10px;\" type=\"submit\">Sign in<\/button>\n            <\/div>\n\n        <\/form>\n    \n<\/div>\n    <div style=\"margin-bottom:40px;\"><\/div>\n\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;57px|0px|65px|0px|false|false&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#0da6dd&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[wp_support_plus]","_et_gb_content_width":"","footnotes":""},"class_list":["post-132","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/pages\/132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/comments?post=132"}],"version-history":[{"count":3,"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/pages\/132\/revisions"}],"predecessor-version":[{"id":2053,"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/pages\/132\/revisions\/2053"}],"wp:attachment":[{"href":"https:\/\/mysupportengineer.com\/index.php\/wp-json\/wp\/v2\/media?parent=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}